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FAQ

  • What is your return policy?
    We want you to love your purchase. If for any reason you're not satisfied, you can return unworn and unwashed items within 30 days of your purchase.
  • How can I track my order?
    Once your order is shipped. you will receive a shipping confirmation email with a tracking number.
  • Can I modify my order after it has been placed?
    Unfortunately, we cannot modify orders once they are placed. Please double-check your items and shipping information before completing your purchase. If you have any concerns, contact our team through the contact section of our website.
  • How do I determine my size?
    To find your perfect size, refer to our comprehensive size guide available under each item.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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